In this Privacy Policy, we outline how we process your personal data (e.g., how we collect, use, disclose, store, and protect your personal data). We also provide information about your rights as a data subject. Pinus LT, UAB is the data controller and is responsible for the collection, use, disclosure, storage and protection of your personal information in accordance with the General Data Protection Regulation, its internal policies and rules, and applicable national legislation.

We process the following categories of your personal data

  • Identification data – name, address, etc.
  • Company details – company name, type, etc.
  • Contact details – email, phone number, address, etc.
  • Location data – your company registration address, etc.
  • Digital data – cookies, IP address, use of websites and social networks and other data publicly available on the internet

How do we get your data?

  • from your registration application completed on our websites;
  • communicating with you by phone or email;
  • from our internal databases;
  • from queries to different external databases (as described below).

How long do we keep your data?

We have the right and the legal obligation to store any data you provide to us. We collect your information, the data of which we store for no more than 2 years after you no longer perform any active actions in the system. When we store data for another specific purpose, the data retention period is indicated next to the specific purpose in the section on how we use your data. With your consent, we may also agree on a different storage period.

To whom do we disclose your data?

We only disclose your data to the extent necessary and in the form required to achieve the purposes set out in this Privacy Policy. Data is disclosed only to those partners with whom we have signed agreements protecting your rights and freedoms related to the protection of your personal data. In some cases, we have the right and an obligation to disclose your data to government institutions (e.g., investigative authorities, tax administrators, State Data Protection Inspectorate, but only in compliance with established legal obligations.

Where do we process your data?

In order to carry out our activities, we need to process your personal data in accordance with the terms set out in this Privacy Policy. We process your personal data within the EU and other countries. If our service providers process your personal data in countries where there is not sufficient protection of your rights, we will carefully assess all circumstances and take appropriate measures to ensure that your rights to proper processing of personal data are not violated. We will ensure that you are able to exercise your rights and have effective remedies.

How do we use your data?

We process your personal data in accordance with the requirements established by law, which are defined in the Law on Legal Protection of Personal Data, the Law on Prevention of Money Laundering and Terrorism Financing, and other applicable laws.

We process your personal data based on legitimate interests. Legitimate interests are thoroughly considered business interests necessary for carrying out our activities, information and system security (software protecting against data loss, protection against malicious software, network security). In order to ensure that our interests are aligned with your interests, we carry out an assessment of the necessity of each processing operation that is based on legitimate interest.

In accordance with our legitimate interest, we process your personal data for the following purposes: to provide you with offers of our products and services that are best suited to your needs.

If you wish to opt out of our direct marketing communications, please inform us at the provided contacts at any time that you do not want your contact details to be used for direct marketing.

In all cases, we take into account your interests and rights granted by data protection legislation when processing your personal data based on our legitimate interest. Your privacy rights are always ensured through protective measures and aligned with your rights and freedoms. You have the right to object to the processing of your personal data for the purpose of our legitimate interest. If you wish to express your objection, please contact us using the provided contacts. Please note that we may continue processing if, upon assessing our legitimate interest, it is deemed consistent with your freedoms and rights. If your objection is justified, we may cease processing your data for the specified reasons.

From time to time, we may collect and process your data with your consent. Your consent is voluntary and necessary for the related processing operations for these purposes.

Your rights

You have the right to submit a request regarding the processing of your data. 

Your requests are processed within one month.

You have the right to access your personal data at any time, including the purposes of processing, categories, sources, recipients, storage period, and rights, including the right to receive a copy of your processed personal data.

You have the right to the portability of your data that we process with your consent and that is processed automatically. We will provide you with the data in an automatically readable Excel format for storage or disclosure to other service providers. You can also request that we provide your personal data to another data controller, but we can only do so if the transfer of data is technically feasible.

We update your personal data by asking you to review them from time to time and when required by law. If you notice any inaccuracies in the data we have about you, you can request correction or supplementation of inaccurate or incomplete data. You can correct or supplement your personal data on the self-service website or by contacting us and providing accurate or additional information. If the accuracy of your personal data is disputed, upon your request, the processing of your data may be restricted for a period during which we could verify the accuracy of the data.

You have the right to restrict the processing of your data. This means that we will store your data but will not use it. You also have the right to request the deletion of your personal data, but only in one of the cases specified by the legislation:

Your data is no longer necessary for the purposes for which it was collected or otherwise processed; You have withdrawn your consent, and there is no other legal basis for processing your data;

You object to the processing of data based on our legitimate interest. We will limit data processing until your interests are confirmed; If your rights prevail, we will delete your data upon your request;

Personal data must be erased in order to comply with legal requirements; Where processing is unlawful, you can ask for the processing to be restricted or erased. Without a legal basis, we will not delete or restrict the processing of your data.

You have the right to object to a decision based solely on the automated processing of your personal data, including profiling.

You have the right to contact us at any time if you believe that we have violated your data protection rights according to the law.


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The website may contain links to third-party websites, products and services, as well as social network extensions (e.g. Facebook plug-ins). For third-party services or applications presented on the website, the privacy notice of the respective third party applies. We encourage you to familiarise yourself with the privacy practices of such third parties.